Terms and Conditions

Agreement Between You and Yes Pet Friendly Carpet Cleaning Services

By using the services provided by Yes Pet Friendly Carpet Cleaning Services ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. Please read these terms carefully before using our services.

1. Service Scope

• Yes Pet Friendly Carpet Cleaning Services offers carpet cleaning, upholstery cleaning, and related services.
• All services are provided in accordance with our company's standards and practices.

2. Service Appointments

• Appointments can be scheduled by contacting us through email (info@yescarpetclean.com) or by phone (678-549-5577).
• We will make reasonable efforts to accommodate your preferred appointment date and time.
• Cancellations or rescheduling should be done with at least 24 hours notice.

3. Pricing and Payment

• Prices for our services are outlined on our website or provided during the booking process.
• Payment is due upon completion of the services.
• We accept various forms of payment, including cash and major credit/debit cards.
• We do not charge additional fees unless specified in advance.

4. Service Satisfaction

• We strive for 100% customer satisfaction. If you are unsatisfied with our services, please contact us within 48 hours of service completion.
• We will make reasonable efforts to address and rectify any issues promptly.

5. Liability and Damages

• While we take great care to provide high-quality services, we are not responsible for any damage or loss to property that may occur during our service.
• You are encouraged to remove any valuable or fragile items from the cleaning area.
• Our liability is limited to the cost of re-cleaning the affected area.

6. Pet Safety

• We use pet-friendly, hypoallergenic, and non-detergent cleaning solutions to ensure the safety of your pets.
• We take precautions to avoid any harm to pets during the cleaning process.

7. Privacy Policy

• Your privacy is important to us. We collect and use your personal information in accordance with our privacy policy, available on our website.

8. Termination of Service

• We reserve the right to refuse or terminate service if we deem the conditions unsafe or unsuitable for our staff.

9. Governing Law

• These terms and conditions are governed by the laws of the state of Georgia, United States.

10. Changes to Terms

• We may update these terms and conditions at our discretion. Any changes will be posted on our website.

11. Contact Information

• For questions or concerns regarding these Terms and Conditions, please contact us at info@yescarpetclean.com or 678-549-5577.